Dune HD Player Models with Z-Wave Support
The following Dune HD player models have built-in support for Z-Wave Smart
- Dune HD Solo 4K (version with built-in Z-Wave module).
- Dune HD Duo 4K.
Z-Wave Support in Dune HD Solo 4K and Dune HD Duo 4K
Z-Wave-enabled versions of Dune HD Solo 4K and Dune HD Duo 4K media players
include a built-in Z-Wave hardware (Z-Wave module "Sigma Designs ZM5304")
which supports the integration of the media player into Z-Wave based smart
home environments and the use of the media player as a Z-Wave Smart Home
The Z-Wave Smart Home controller can be used to manage Z-Wave devices,
and additionally provides various high-level Home Automation functionality
(rules, scripting, integration with non-Z-Wave systems, etc).
The Z-Wave Smart Home controller functionality can be accessed via the Web
UI, which can be opened in a browser on a PC, and also via iOS and Android
NOTE: To use Z-Wave functionality, "Z-Wave Controller" application should
be installed on the media player. The application is available in Dune
Store catalog in "Applications" section.
Quick Start Guide
- Install "Z-Wave Controller" application from Dune Store.
- Open "Dune Store" item in the main menu, enter "Applications"
section, choose "Z-Wave Controller" application, and choose "Install".
- After that, Z-Wave controller software will start running on the
media player, and "Z-Wave Controller" item will appear in the
"Applications" section of the main menu.
- Ensure the media player is configured not to power-off completely when
entering standby mode (i.e. to use so called "software standby mode").
- Go to "Setup / Miscelleneous / Power Management" menu and adjust
the setting accordingly.
- NOTE: This is needed to be able to use
Z-Wave controller even when the media player is in standby mode.
Otherwise, Z-Wave controller will be switched off when the media player
is put into standby mode.
- Connect to Z-Wave controller via Web Interface:
- Use a PC, or a notebook, or a tablet, or a mobile device connected
to your home network (via Ethernet or Wi-Fi).
- Ensure you have Chrome web browser installed (Chrome web browser is
recommended; some other web browsers may work, and some may not work;
IE web browser is known not to work correctly).
- Determine the IP address of the Dune media player. For example, you
see it in "Setup / Information" menu.
- Open the following URL in the web browser: http://Dune-IP:8083
- Alternatively, instead of using the web browser, you can use
iOS/Adroid apps (see below for the details).
- On first access, the system will ask you to set the administrator
- NOTE: Z-Wave devices use different frequencies (e.g. US, EU, RU) in
different countries, and Dune HD media players may include Z-Wave modules
supporting and configured to use different frequencies. You need to ensure
that your Z-Wave devices and your Dune HD media player use the same
frequency. If you want to use your Dune HD media player with Z-Wave devices
having RU frequency, you need first to configure your player to use RU
- Using Web Interface, perform the initial configuration of Z-Wave
controller according to your needs.
- Typically, you will need to register your Z-Wave devices in the
controller, configure rooms, dashboard, home automation rules, etc.
- NOTE: In most cases, such a configuration is easier to do using a
PC or notebook (because you will typically need to see a lot of
information on the screen, and use mouse and keyboard to navigate
across the user interface and enter information).
- See the user manual for the description
of the concepts and for the instructions how to configure things.
- For example, to register a Z-Wave device in the controller, perform
the following steps:
- Go to "Settings / Devices / Add new".
- Choose "Add new Z-Wave device and identify it automatically".
- Press "run the Exclusion".
- Press the button on the Z-Wave device 3 times.
- This will remove the association of the Z-Wave device with
the previous Z-Wave network it was registered in. (Some Z-Wave
devices may require to do this in a different way; see the user
manual for your Z-Wave device.)
- Press "Start inclusion".
- Press the button on the Z-Wave device 3 times.
- This will register the Z-Wave device in the controller.
(Some Z-Wave devices may require to do this in a different way;
see the user manual for your Z-Wave device.)
- If needed, edit the name of the added Z-Wave device, edit the
name of the UI Elements corresponding to the added Z-Wave device,
add the UI Elements to some rooms and/or to the dashboard, adjust
the settings of the Z-Wave device.
- If you want, you can install and use iOS/Android application on your
iOS/Android table or mobile device.
- Android application: "Z-Way Control"
- iOS application: "ZWay Control"
- When iOS/Android application is used, the available functionality
and the UI is exactly the same as when connecting to the Web Interface
from a web browser.
- If you want, you can access Z-Wave controller from Internet.
- For Internet access, you first need to determine the "Remote Access
ID" for your Z-Wave controller. You can find it in the following
- In the media player menu, in "Applications / Z-Wave Controller"
- On the login screen of the Z-Wave controller Web Interface.
- In Z-Wave controller Web Interface, in "Settings / Management /
Remote Access Management" menu.
- For Internet access via the web browser, open the URL
http://find.z-wave.me, and use the
login "NNNNN/login", where "NNNNN" is your Remote Access ID, and
"login" is the login name (e.g. "admin").
- For Internet access via iOS/Android application, enter the Remote
Access ID into the login form.
- NOTE: Internet access requires the same password as when connecting
to Z-Wave controller via the local network, and can be used only after
the password has been set by connecting via the local network.
- To disable Internet access, in Z-Wave controller Web Interface, go
to "Settings / Management / Remote Access Management" menu.
Z-Wave devices use difference frequencies in different countries. For
example, there are US, EU, RU Z-Wave frequencies.
Dune HD media players may be shipped with two kinds of Z-Wave modules:
- US version: compatible with US Z-Wave frequency.
- All other frequencies are not supported.
- EU version: compatible with EU and RU Z-Wave frequencies.
- It is possible to configure the media player to use either of these
- All other frequencies are not supported.
Typically, Z-Wave modules in Dune HD media players shipped to EU and other
countries are of EU version (and configured to use EU frequency), and
Z-Wave modules in Dune HD media players shipped to US are of US version.
To check the currently configured Z-Wave frequency and to switch the media
player between EU and RU frequencies, the Expert section of the Web
Interface can be used:
- In the web browser, open the URL: http://Dune-IP:8083/expert/#/network/control
- The "Operating frequency Change" section shows the current
frequency, and provides buttons allowing to switch the frequency.
- NOTE: The possibility to switch the frequency should only be used
to switch between EU and RU frequencies. Switching between other
frequencies (e.g. EU and US) will not actually work, because the
hardware will not be able to perform radio communication using a wrong
frequency (the distance for possible radio communication will become
very short, not suitable for any real use).
The user manual describing Z-Wave controller functionality is available
Z-Wave controller functionality is based on Z-Way software from Z-Wave.Me.
For more information about Z-Way software and its features, please see:
For more information on Z-Wave technology, please see:
If you have questions or issues with the functionality of Z-Way software
you can ask for support here:
- If you fail to connect to Z-Wave controller from the web browser of
- Open "Z-Wave Controller" app in the menu of the media player
and ensure it shows that the Z-Wave controller is running.
- Check to what network (local network or Internet) your client
device is connected, and use the corresponding method for accessing
the Z-Wave controller (by IP address in the local network, by
Remote Access ID when connecting from Internet.
- When connecting via the local network (by IP address), ensure
that you specify the proper IP address. Check the IP address of the
media player in the "Setup / Information" or "Setup / Network" menu
of the media player.
- When connecting from Internet (by Remote Access ID), ensure
that you specify the proper Remote Access ID and that the remote
access is enabled (to check this, open "Z-Wave Controller" app in
the menu of the media player).
- If you fail to connect or use Z-Wave controller from the web
- Try to renter the URL into the web browser.
- Try to reload the page in the web browser.
- Try to close the page in the web browser, and open it in a new
- Try to close the web browser, and restart it.
- If you fail to connect or use Z-Wave controller from iOS/Android
- Press the settings icon at the bottom right corner of the
application screen, and ensure that the correct information is
specified there, and try to reconnect to the controller.
- Try to close the app, and restart it.
- Try to uninstall the app, and reinstall it.
- If you see errors like "Failed to load data" or "Failed to update
data" when working with the Web Interface of with iOS/Android app:
- Try to repeat the action.
- If the you see such an error when modifying some configuration
parameter, reopen the page or reload the web page or restart the
app and recheck if the configuration parameter has been already
changed to the value you need.
- If you has modified some configuration data on one page of the Web
Interface of iOS/Android app, and do not see this modification properly
reflected on other pages:
- When using the web browser, try to reload the page, or restart the
- When using iOS/Android app, try to close the app, and restart
- If you can not pair some Z-Wave device with your Dune HD media player:
- Ensure that Z-Wave frequency (US, EU, RU) of your Z-Wave device
matches the Z-Wave frequency of Z-Wave module in your Dune HD media
- Try to move the Z-Wave device closer to your Dune HD media player
and pair it again.
- If the above did not help, the following actions may also help:
- Try to reboot the media player.
- Try to uninstall the "Z-Wave Controller" application and
reinstall it from Dune Store (NOTE: this will preserve your Z-Wave
Z-Wave Plus certification information: