Netflix on Dune HD media players
Android TV and Netflix-certified models
Dune HD media players with Android TV and Netflix certifications have excellent support for Netflix and other streaming services. Recommended models:
Dune HD Premier 4K Pro
Dune HD Homatics Box R 4K Plus
BOXY with Dune HD Media Center
Non-ATV models
Below is the information for "non-ATV" models of Dune HD media players which do not have Android TV and Netflix certifications.
No official Netflix support. Netflix support is not guaranteed.
It may work with problems or stop working at any time.
Non-ATV Dune HD media players are excellent for high-end media playback from HDD / NAS, not for streaming services.
For best Netflix experience, use a separate Netflix-certified device.
More details.
Are Non-ATV Dune HD media players recommended for watching Netflix?
No. Netflix is not officially supported. Unfortunately, Netflix limits and
blocks the possibilities to use its service on all media players except a
few selected models from the biggest brands. So Netflix support is not
guaranteed, it works with limitations and may stopping working at any time.
See here more details on this.
But I really want to watch Netflix on non-ATV Dune HD media players. Is it possible?
Currently, yes. See below for possibilities.
Current status
The "TV" version of the official Netflix app can no longer be used (because of Netflix policy).
The following apps can be used:
- Netflix Mobile: netflix_mobile.apk
- The official Netflix app for mobile devices, with the original Netflix user interface.
- Integrated into Dune HD Movies catalog (you can choose and launch Netflix movies also from Dune HD menu).
- Optimized for controlling by the Dune HD remote (due to special support in Dune HD software).
- Main actions can be done via the remote.
- Hints: 0..9 = rewind to 0..90%, LEFT/RIGHT = -/+ 30 sec, INFO = timeline, POP UP MENU = movie info / choose episode.
- Some actions require to switch the remote to the mouse mode.
- Video/audio quality: Full-HD (1080p), stereo.
- More details.
- Netflix KODI: netflix_kodi.apk
- Non-official Netflix app based on KODI media center app.
- KODI-style user interface.
- All actions can be done via the remote.
- Could be less convenient in some aspects, depending on personal preferences.
- Video/audio quality: Full-HD (1080p), stereo.
How to install:
- Delete the "TV" Neflix app (it has white icon): go to "Android apps",
choose "Netflix", press "POP UP MENU", choose "Delete".
- Download the
APK file, choose the APK file in the file browser and press "ENTER".
- Note: the "Mobile" Netflix app has black icon:
How to use Netflix Mobile app
How to use the remote:
- During playback:
- 0..9: rewind to 0..90%.
- REW (<<) / FWD (>>), P- / P+: rewind by -/+10%.
- LEFT / RIGHT: rewind by -/+30 seconds.
- ENTER, PLAY/PAUSE: pause/resume playback.
- RETURN, STOP: stop playback.
- INFO: show/hide playback progress bar and other information.
- AUDIO, SUBTITLE, D: choose audio / subtitles track.
- POP UP MENU: open the movie details screen. It can be used to see
the list of episodes and switch to a different episode.
- On the main screen:
- SEARCH, MIC: search.
- POP UP MENU: switch profile.
- Other functions:
- To choose episode on the movie details screen: when the cursor is
on the movie banner, press UP, UP, RIGHT, RIGHT, DOWN to move the
cursor to the first episode. Then use DOWN to navigate to other
episodes.
How to use the mouse mode:
- Press "MOUSE" button on the remote to enable/disable the mouse mode.
- In the mouse code: mouse cursor is shown on the screen and can be moved
using the remote; "ENTER" button makes a click.
- It is recommended to use a Bluetooth remote with "AirMouse" function.
- On the remote without "AirMouse" function: use arrows to move the mouse cursor.
- During playback:
- Click on screen: show/hide playback progress bar and other information (includes icons which can be clicked by mouse).
- Click on playback progress bar (or drag it): rewind.
- Click on "audio/subtitles" icon: choose audio / subtitles track.
- Click on "episodes" icon: choose episode.
- Click on "back" icon: open the movie details screen. It can be used
to see the list of episodes and switch to a different episode.
- Other functions:
- To open the search menu: click on "search" icon.
- To access the side menu on the main screen: click on "menu" icon.
How to launch Netflix from Dune HD Movies catalog:
- Choose a movie in the "Movies / Netflix" menu, choose "Play...".
- Find any movie in any way, choose "Play...". If the movie is available on Netflix,
you will get option to watch it on Netflix.
- To find a movie, for example, you can:
- Browse any sections of "Movies" menu.
- Use search function.
- Use "Similar Movies" section for a movie.
- Use "Persons" section for a movie, and then use "Person Movies" section for a person.
- Press "ENTER" on video files having matching movies in the file
browser, and then use "Similar movies", "Persons", "Person Movies"
sections.
Troublehooting:
- Vdeo quality is low:
- Wait about 30 seconds. When you start playing a video, Netflix
often starts to play video from low quality, and gradually increases it
to Full-HD quality in about 30 seconds.
- No sound:
- If you use a media player based on RTD1619DR media processor:
install the firmware 211204_0532_r17 from http://dune-hd.com/firmware/alpha/.
- Reboot the media player (for example "Settings / General / Reboot /
Full reboot") and play this movie again.
- Playback does not start:
- Reboot the media player (for example "Settings / General / Reboot /
Full reboot") and play this movie again.
- Netflix does not start:
- If you use Google Play Store: make sure that Google Play Store is
updated (open it and check for updates). After that, uninstall and
reinstall the Netflix app.
How to use Netflix KODI app
How to use the remote:
- During playback:
- LEFT / RIGHT: rewind backward / forward.
- DOWN / UP: rewind by -/+10 min.
- PLAY/PAUSE: pause/resume playback.
- STOP: stop playback.
- ENTER: show the playback menu, provides controls to choose audio / subtitles track.
- RETURN: show the main menu, keep playback in background.
Troublehooting:
- Can not connect to Netflix:
- This often happens on first start after app installation of after
booting the media player. Wait for one or several minutes and try again.
- Video playback is jerky:
- Go to Netflix KODI add-on settings and reset all playback related
settings to defaults.
More details on Netflix support in general:
Netflix is not an advertised function of non-ATV Dune HD media players and is not
part of product specifications.
There is no official support for Netflix in non-ATV Dune HD media players. The
reason is that Netflix does not want their app to be present and to work on
all media players, except very few specially selected and specially
certified media player models from the biggest companies. So Netflix limits
or blocks the possibilities to use Netflix on non-certified devices.
Unfortunately, Netflix does not want to certify the hardware and software
platform used in non-ATV Dune HD media players (because of insufficient global
sales of models on this platform for them). So, Netflix support can not be
guaranteed and it is not guaranteed. The possibility to use Netflix
completely depends on Netflix and may be limited or blocked by Netflix at
any time.
The main purpose of non-ATV Dune HD media players is playback of high-end
audio/video content from local sources (HDD or NAS) with the best possible
quality and convenience, using the preintegrated and optimized built-in
software, which is available "out-of-the-box", w/o the need to install and
configure any apps.
Support for Android apps and streaming services in non-ATV models is only an additional extra
function. The possibility to use Netflix on non-ATV Dune HD media players exists
only because many users want it. As a matter of fact, non-ATV Dune HD media players
always have had the best Netflix support among all competitors based on the
same hardware and software platform. For example, among media players based
on the superb Realtek RTD1619DR media processor, Dune HD products were the
first able to play Netflix content in 4K HDR + ATMOS (until this
possibility was blocked by Netflix), and are the only products with
automatic framerate/resolution matching function supported and optimized
for apps like Netflix. Also Dune HD products have an unique integration of
Netflix content directly into the media player interface. However,
unfortunatelty, Netflix tries hard to limit the possibilities to use its
service on non-certified hardware.
If you want a guaranteed and best possible Netflix experience, use a
Netflix-certified media player.