Remote Control
Types of Dune HD Remotes
There are the following types of Dune HD Remotes:
- Google-certified Bluetooth remotes -- shipped with Google-certified (ATV) Dune HD media player models:
- BOXY Remote -- shipped with BOXY model.
- Homatics Remote -- shipped with some first batches of Homatics Box 4K Plus model.
- Homatics Big Remote -- shipped with later batches of Homatics Box 4K Plus model and other models.
- Dune HD Bluetooth remotes:
- DuneHD RC X2001 (Dune HD BT AirMouse Remote) -- shipped with various 2018+ models. AirMouse. 20 buttons.
- Dune Remote R0 -- shipped with various 2020+ models. Microphone + AirMouse. 20 buttons.
- Dune Remote R1 -- shipped with various 2021+ models. Microphone + IR learning + IR mode. 37 buttons.
- Dune Remote R3 -- shipped with various 2021+ models. Microphone + IR learning + AirMouse. 43 buttons.
- Dune HD IR remotes:
- IR Remote (CFCF) -- shipped with various 2018+ models.
- Slim IR Remote (CFCF) -- shipped with various 2018+ models.
- Simple IR Remote (CFCF) -- shipped with various 2018+ models.
- Premium IR Remote (00BF) -- shipped with Dune HD Duo 4K and various 2018+ models.
- Discontinued models of Dune HD IR remotes:
- Legacy Slim Remote (00BF) -- shipped with Dune HD TV-102 and other latest models.
- Legacy New Small Remote (00BF) -- shipped with Dune HD TV-101/301.
- Legacy New Big Remote v2 (00BF) -- shipped with Dune HD Smart D1/H1/B1, Dune HD Max, Dune HD Duo, Dune HD Lite 53D.
- Legacy New Big Remote v1 (00BF) -- shipped with Dune HD Base 2.0, Dune HD Prime/Base 3.0, Dune HD Smart D1/H1/B1, Dune HD Max, Dune HD Duo, Dune HD Lite 53D.
- Legacy Old Big Remote Black (01BE) -- shipped with Dune BD Prime, Dune HD Center, Dune HD Base, Dune HD Mini.
- Legacy Old Big Remote Silver (01BE) -- shipped with Dune HD Ultra and Dune HD Mini.
Google-certified Bluetooth remotes
- Features: Microphone + programmable buttons + IR mode.
- Factory state: the remote is unpaired and can control the media player via IR.
- Key combinations:
- "CENTER" + "BACK" 3 sec: enter pairing mode.
- Programmable buttons: to conigure these buttons (V+/V-/POWER/TV
INPUT), use Android settings menu in the Google-certified media player.
- IR codes: Google IR codes.
- IR mode: the remote automatically switches into IR mode when it is unpaired or not connected to the media player.
- How to learn IR codes from this remote into a 3-party learnable remote: just
disconnect power from the media player to which this remote is paired.
The remote will automatically switch into IR mode. The remote will
return to Bluetooth mode after you switch the media player on.
Dune HD Bluetooth remotes
DuneHD RC X2001:
- Features: AirMouse. 20 buttons.
- Factory state: the remote is unpaired.
- Key combinations:
- "ENTER" + "RETURN" 3 sec: enter pairing mode.
Dune Remote R0:
- Features: Microphone + AirMouse. 20 buttons.
- Factory state: the remote is unpaired and is ready for auto pairing (press any key to start auto pairing procedure).
- Auto pairing procedure: when the remote is ready for auto pairing: direct the remote to the media player and press any key on the remote. The remote will enter the pairing mode and will send a special IR signal which will request the media player to automatically pair the remote.
- Key combinations:
- "POP UP MENU" 2 sec: microphone / search function.
- "ENTER" + "V+" 3 sec: enter pairing mode ("ENTER" + "RETURN" 3 sec does the same).
- "ENTER" + "V-" 3 sec: unpair, enter "ready for auto pairing" mode.
- "ENTER" + "TOP MENU" 3 sec: reset to factory defaults.
Dune Remote R1:
- Features: Microphone + IR learning + IR mode. 37 buttons.
- Factory state: the remote is unpaired and is ready for auto pairing (press any key to start auto pairing procedure). "TV POWER" key is programmed to control LG TV. Other learnable keys ("V+", "V-", "MUTE") are set to control the media player.
- Auto pairing procedure: when the remote is ready for auto pairing: direct the remote to the media player and press any key on the remote. The remote will enter the pairing mode and will send a special IR signal which will request the media player to automatically pair the remote.
- Key combinations:
- "ENTER" + "V+" 3 sec: enter pairing mode.
- "ENTER" + "V-" 3 sec: unpair, enter IR mode.
- "ENTER" + "TOP MENU" 3 sec: reset to factory defaults.
- "TOP MENU" + "UP" 3 sec: program one key: press learnable key ("V+", "V-", "MUTE", "TV POWER"), press key on another remote.
- "TOP MENU" + "DOWN" 3 sec: reset learned key to default function: press learned key ("V+", "V-", "MUTE", "TV POWER").
- "RETURN" + "UP" 3 sec: toggle volume keys ("V+", "V-", "MUTE") between controlling the media player and controlling the TV.
Dune Remote R3:
- Features: Microphone + IR learning + AirMouse. 43 buttons.
- Factory state: the remote is unpaired and is ready for auto pairing (press any key to start auto pairing procedure). Learnable keys (in "TV" section) are programmed to control LG TV.
- Auto pairing procedure: when the remote is ready for auto pairing: direct the remote to the media player and press any key on the remote. The remote will enter the pairing mode and will send a special IR signal which will request the media player to automatically pair the remote.
- Key combinations:
- "ENTER" + "V+" 3 sec: enter pairing mode.
- "ENTER" + "V-" 3 sec: unpair, enter "ready for auto pairing" mode.
- "ENTER" + "TOP MENU" 3 sec: reset to factory defaults.
- "TV DOWN" + "TV UP" 3 sec: program the keys: press learnable key (in "TV" section), press key on another remote, repeat for other learnable keys if needed.
Troubleshooting for Bluetooth remotes
- If the media player has external Wi-Fi/Bluetooth antennas: ensure antennas are properly attached to the media player.
- Ensure the batteries are installed into the remote.
- Ensure the batteries in the remote are fresh.
- For the best operation of the remote, it is recommended to use alkaline batteries.
- In case of problems, try to repair the remote to the media player from the scratch: disconnect the remote in media player settings (in the "Setup / System" menu), reset the settings of the remote by pressing "ENTER" + "TOP MENU" remote buttons for 3 seconds, then pair the remote to the media player again.
- When you unpair the remote from the media player: also disconnect the remote in the media player settings (in the "Setup / System" menu).
- When you reset settings of the media player: also reset settings of the remote (on unpair the remote).
Google IR codes
Google-certified Bluetooth remotes and Google-certified Dune HD media
players with built-in IR receiver use Google IR codes (Dune HD IR codes are
not supported).
You can also learn Google IR codes into a 3-party learnable remote directly
from Google-certified remote by switching this remote into IR mode.
Dune HD IR codes
Other Dune HD IR Remotes and Non-ATV Dune HD media layer models use NEC IR
protocol with custom Dune HD IR codes. Different generations of Dune HD IR
Remotes use different NEC IR customer codes:
- Current generation (shipped with 2018+ models, except Premium IR Remote): CF CF
- Previous generation (Premium IR Remote + discontinued models): 00 BF
NOTE: All firmware versions of all non-ATV Dune HD models support the customer code
"00 BF". The customer code "CF CF" is supported by latest Dune HD models,
and is partially supported by latest FW updates for previous Dune HD models
(excepting that "hardware standby" mode on these Dune HD models still requires the
use of the customer code "00 BF").
Dune HD IR codes (for non-ATV Dune HD media layers) (latest Remote models use CF CF instead 00 BF):
EJECT 00 BF 10 EF
MUTE 00 BF 46 B9
MODE 00 BF 45 BA
POWER 00 BF 43 BC
A 00 BF 40 BF
B 00 BF 1F E0
C 00 BF 00 FF
D 00 BF 41 BE
1 00 BF 0B F4
2 00 BF 0C F3
3 00 BF 0D F2
4 00 BF 0E F1
5 00 BF 0F F0
6 00 BF 01 FE
7 00 BF 11 EE
8 00 BF 12 ED
9 00 BF 13 EC
0 00 BF 0A F5
CLEAR 00 BF 05 FA
SELECT 00 BF 42 BD
V+ 00 BF 52 AD
V- 00 BF 53 AC
P+ 00 BF 4B B4
P- 00 BF 4C B3
SEARCH 00 BF 06 F9
ZOOM 00 BF 02 FD
SETUP 00 BF 4E B1
UP 00 BF 15 EA
DOWN 00 BF 16 E9
LEFT 00 BF 17 E8
RIGHT 00 BF 18 E7
ENTER 00 BF 14 EB
RETURN 00 BF 04 FB
INFO 00 BF 50 AF
POP UP MENU 00 BF 07 F8
TOP MENU 00 BF 51 AE
PLAY 00 BF 48 B7 * RCU models with discrete PLAY and PAUSE buttons
PAUSE 00 BF 1E E1 * RCU models with discrete PLAY and PAUSE buttons
PLAY/PAUSE 00 BF 48 B7 * RCU models with combined "PLAY/PAUSE" button
PREV 00 BF 49 B6
NEXT 00 BF 1D E2
STOP 00 BF 19 E6
SLOW 00 BF 1A E5
REW 00 BF 1C E3
FWD 00 BF 1B E4
SUBTITLE 00 BF 54 AB
AUDIO 00 BF 44 BB
PLAY/PAUSE 00 BF 1E E1 * Just one legacy RCU revision shipped with some TV-102 batches, discontinued
ANGLE/ROTATE 00 BF 4D B2 * legacy only, discontinued
REPEAT 00 BF 4F B0 * legacy big v1 only, discontinued
SHUFFLE/PIP 00 BF 47 B8 * legacy big v1 only, discontinued
URL/2nd audio 00 BF 03 FC * legacy big v1 only, discontinued
REC 00 BF 60 9F * legacy big v2 only, discontinued
DUNE 00 BF 61 9E * legacy big v2 only, discontinued
URL 00 BF 62 9D * legacy big v2 only, discontinued
REC 00 BF 55 AA * legacy small only, discontinued
PLAY/PAUSE 00 BF 56 A9 * legacy small only, discontinued
TOP MENU/DUNE 00 BF 57 A8 * legacy small only, discontinued
KEYBRD 00 BF 03 FC * RCU models with KEYRBD button -- just one RCU model, discontinued
MOUSE 00 BF 4F B0 * RCU models with MOUSE button
RECENT / FAV1 00 BF 61 9E * RCU models with RECENT / FAV1 button
FAVORITES / FAV2 00 BF 74 8B * RCU models with FAVORITES / FAV2 button
TV 00 BF 63 9C * RCU models with TV button
MOVIES 00 BF 47 B8 * RCU models with MOVIES button
MUSIC 00 BF 58 A7 * RCU models with MUSIC button
Notes about support for very old legacy Remote models in very old legacy Dune HD models:
- Old Remotes are supported by all Dune HD models. New Remote v1 is
supported by all Dune HD models starting with Dune HD Base 2.0. New Remote
v2 and Small New Remote are supported by all Dune HD models staring with
Dune HD Base/Prime 3.0 (old models require the latest firmware).
- Both kinds of Old Remote (Silver and Black versions) have overlapping
IR codes -- the IR codes as the same for most buttons, but some buttons
have different IR codes on Silver and Black versions of Old Remote; the
setting "Setup / Misc / Advanced / Remote control kind" allows to specify
the exact kind of Old Remote.
Full Power Off Using Remote (some models)
Full Power Off Using Remote is supported for many models starting with Dune
HD Base 2.0. These player models have a special setting (Setup / Misc /
Power Management / "POWER" button behavior) allowing to specify whether the "POWER"
remote button should trigger "software standby" or "power off" (hardware
standby).
It is also possible to perform an emergency "full power off" by pressing
and holding the "POWER" remote button for a few seconds (supported only for
models with special power management microcontroller), but this special
possibility is not recommended for the regular usage (since this is handled
purely by the hardware, and the player can not shutdown properly, such as
properly writing all changes to connected HDDs).
Discrete Power On/Off IR Codes (some models)
Starting with the firmware version 091229_1411_beta, all Dune HD player
models (except Google-certified ATV models) have support for
DISCRETE-POWER-ON and DISCRETE-POWER-OFF IR commands. These IR commands can
not be generated using any Dune HD Remote, and are intended only for users
of programmable remotes.
IR HEX codes for DISCRETE-POWER-ON and DISCRETE-POWER-OFF commands (NEC
protocol, customer code 00 BF):
DISCRETE-POWER-ON 00 BF 5F A0
DISCRETE-POWER-OFF 00 BF 5E A1
The player handles these DISCRETE-POWER-ON and DISCRETE-POWER-OFF IR
commands exactly the same way as the standard POWER IR command (generated
by the "POWER" RC button on the standard Dune remote), with the only
difference that DISCRETE-POWER-ON is ignored if the player is already
switched on, and DISCRETE-POWER-OFF is ignored if the player is already
switched off.
Notes on DISCRETE-POWER-ON IR command and standby modes in various Dune HD
models:
- Dune HD models based on RTD1619 media processor (such as Dune HD Pro 4K
II) support DISCRETE-POWER-ON IR command only when "Setup / Misc / Power
management / POWER button behavior" setting is set to "Software standby"
(as of 2020-08-01; support for "Power off" mode will be provided in a
future software update).
- Other Dune HD models starting with Dune HD Base 2.0 support
DISCRETE-POWER-ON IR command in all standby modes (including "Software
standby" and "Power off").
- Very old Dune HD models (prior to Dune HD Base 2.0) support
DISCRETE-POWER-ON IR command only when "Setup / Misc / Power management /
POWER button behavior" setting is set to "Software standby".
Forcing power-off (some models)
Some Dune HD models starting with Dune HD Smart/Max/Duo can be forced to
perform full power-off by pressing and holding POWER RC button for a few
seconds; in this case, the power-off is forced by the hardware and the
software has no chance to handle it (e.g. write unchanged data to disks
etc), so it should be used carefully (e.g. when the player hangs up). The
recommended way to put the player into full power-off mode is to configure
POWER RC button to do full power-off. The following approach can also be
used: if POWER RC button is configured to enter software standby, the
following alternative approach can be used: first press POWER RC button and
wait for the player to enter standby mode; then press and hold POWER RC
button for 2-3 seconds, and then release it -- this will trigger full
power-off with proper software handling.
Automatic power-on mode (some models)
Some Dune HD models starting with Dune HD Smart/Max/Duo do not boot
automatically when the power is connected. Instead they are put by default
into hardware standby mode, and wait for the user to explicitly request
power-on.
Some Dune HD media players which have a special power management
microcontroller (such as Dune HD Smart D1/B1/H1 with serial number on the
unit ASD1LHVAA***1123***00001 or greater, Dune HD Lite 53D, Dune HD
TV-101/301) can be reprogrammed to boot automatically on power-on.
Reprogramming affects the flash memory of the microcontroller which is
responsible for power on/off handling, and can be done in the following
way:
- Put the unit into hardware standby (full power-off) mode.
- Carefully direct the RC onto the IR eye.
- Carefully press the following sequence of RC buttons:
P, O, W, E, R, 1, ENTER
- The unit should LED-blink once. If the unit does not blink, try again
several times. If it does not work, it means the unit has an old version
of the MCU firmware and auto-power-on mode is not supported by the unit.
- To disable auto-power-on: the same, but press:
P, O, W, E, R, 0, ENTER
IR extender
Some Dune HD media players have a 3.5mm IR extender port for connecting an IR
extender. It uses the following pinout: IR extender pinout.